Frequently Asked Questions

Q: How long does the roof installation take to complete?

A: The duration of the roof installation process is estimated to be within 1-2 business days, subject to variations caused by weather conditions and the complexity of the roofing project.

Q: Is the roof installation process impacted by weather conditions?

A: Our team closely monitors weather conditions before scheduling the installation process to ensure a smooth and efficient operation. In the case of unforeseen weather changes, appropriate measures will be taken to secure the roofing materials and ensure their integrity.

Q: Is it necessary for the homeowner to be present during the roof installation process?

A: No, it is not required for the homeowner to be present during the installation process. However, if the homeowner prefers to be on-site, they are welcome to do so, taking into consideration that the installation process may result in loud noises.

Q: Can the dumpster provided by MTM be utilized for personal use?

A: The dumpsters provided by MTM are intended exclusively for the disposal of roofing waste generated during the installation process.

Q: What options are available for homeowners who are unable to pay their deductible?

A: MTM prioritizes working with homeowners and has financing options available to assist in meeting their deductible obligations.

Q: What forms of payment does MTM accept?

A: MTM accepts payment in the form of checks, money orders, debit and credit cards, and secure bank transfers. It is important to note that a small fee may apply to debit and credit card transactions.